“Innovating for our clients since our founding”

History
We are a knowledge company

Early on, our intent was to build a outsourced solutions company that focused on building knowledge for our clients and our employees. Knowledge for our clients by providing best in class contact center solutions that deliver a better understanding of your business and its customers. Knowledge for our employees through a focus on skill and leadership building that makes them a valued resource for our clients...or for their next employer.

Our company continues to be recognized for its industry leadership and the positive impact we have on our clients’ relationships with their customers. Our ability to drive industry standards and exceed client expectations has earned Center Partners many prestigious awards.

  • Founded in 1997 with our first site and headquarters in Fort Collins, CO
  • Purchased by WPP Group in 1999
  • Grew to 2000 employees
  • Became PCI compliant in 2007
  • Achieved SOX Gold in 2008
  • Built a specialize eLearning team in 2007 (MyFire)
  • Opened out first near-shore site in 2008 (Hermosillo, MX)

Some of our most valued accomplishments are:

  • We have never lost a client for performance reasons
  • We have helped two of our clients receive multiple JD Powers awards
  • We are lead by two of our original company founders
  • Our operational leadership company-wide averages over 7 years with Center Partners